Have you tried looking at our FAQs page? You will find answers to questions on topping up, keeping your number, unblocking your phone and using your mobile abroad.
If you can't find the answer you are looking for, you could email our customer care team: care@rspcamobile.co.uk
Please include the following details:
Full name
Email Address
RSPCA Mobile phone number (if you are a customer)
Question. Please include as much detail as possible if you are experiencing an issue.
If you would like to speak to someone in person, you can call our customer care team. Dial 500 from your mobile phone (calls to this number are now free) or call 0844 324 7177 from a landline. Our opening hours are Monday to Friday 9.00am - 5.30pm, Saturday and Sunday Closed.
We are keen to hear from you if you have any suggestions on how we can improve our service and the best suggestions will be rewarded with free minutes. After all, we're all in this together.
Important Numbers
Call
Voicemail = 555
Top Up = 1250
Balance = 1260
Customer Care = 500
Text
'Topup vouchercode' = 1250
'Balance' = 1260